New Manager Training - Effective Communication for Managers Microcredential

Description: The art of effective communication is the cornerstone for every successful manager. In this microcredential, participants will explore how to convey ideas with clarity, craft impactful business correspondence, develop empathetic listening and relationship-building skills, as well as how to foster growth through constructive feedback. This microcredential equips new and aspiring managers with the foundational pillars necessary to become effective communicators in the workplace.

Issued on 05 Feb 2026 by

Holland College

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Issuer

Holland College

info@hollandcollege.com

Holland College is the provincial community college for the Canadian province of Prince Edward Island (PEI).

Criteria

Learning Competencies: 

By the end of this training, learners will be able to:

effectively communicate with their team members using various formats, demonstrating active listening, clarity, empathy, and the ability to provide constructive feedback.

Success Criteria:

The assessment for this microcredential will require learners to demonstrate the ability to: 

1.1 Identify basic communication practices to convey information clearly and effectively as a manager. 1.2 Create and compose business communications that effectively convey information, using appropriate tone, formatting, and concise language. 1.3 Apply active listening and response strategies to promote empathetic communication and foster positive relationships within the workplace 1.4 Evaluate and deliver constructive feedback that includes specific examples, actionable suggestions, and a supportive tone, to nurture growth and improvement in others.