Fundamentals of Change Management

Mariner is dedicated to the transformation of both the public and private sectors including – healthcare, utilities, telecommunications, finance, education and government. We partner with people embracing change, leveraging data, cybersecurity, and change management to drive successful outcomes that matter to our customers.

Criteria

Learning Objectives

By completing this course, participants understand:

1. Basic change management concepts and how they apply to different sizes and types of change programs.

2. The importance and critical activities involved in leadership alignment.

3. The change roles and responsibilities of leaders throughout the organization, project team and change manager in a change initiative at different phases.

4. How Change Management and Project Management are interrelated.

5. The steps and components of effective assessments in defining the change strategy and plan.

6. Key approaches and considerations in stakeholder engagement throughout the change initiative.

7. Elements and differences between a change management strategy and change management plan.

8. Methods to ensure the change initiative benefits and ROI are attained and sustained.

ACMP Standard Knowledge Domains

An overview of the following ACMP Standard knowledge domains are covered in this course:

4.0 Change Management Concepts

5.1 Evaluating Change Impact and Organizational Readiness

5.2. Formulating the Change Management Strategy

5.3. Developing Change Management Plan

5.4 Execute the Change Management Plan

Course Structure & Assessment

This course is an instructor-led virtual course, with 21 instructional hours.

This course includes a combination of self-assessments and facilitator-assessed activities. Upon conclusion of the course, participants are required to complete a final assessment with an achievement of 70% or higher as the final record of course completion. Facilitators keep a record of all final marks, as well as a Y/N for required participation components including full day attendance (no more than 60 minutes of absences total) and active participation via webcam/video.

Once course completion requirements and a demonstration of acquired learning objectives are met through a progressive process, the allocation of a completion credit, in the form of a digital badge is obtained.