Issued on 17 Oct 2025 by
Ontario CLRI at Baycrest
ontarioCLRI@baycrest.org
The Ontario Centres for Learning, Research and Innovation in Long-Term Care (Ontario CLRI) enhance quality of care and living for residents across the province. Our Learning Division develops, delivers and evaluates educational resources and programs to train the current and future long-term care (LTC) workforce.
Upon successful completion of this course, learners earn a completion-based certificate and achieve the following learning outcomes:
Learning Outcomes:
Identify elder abilities that can be used as a strength in care planning and ADLs.
Learn about and apply foundational knowledge of specific conditions commonly encountered in long-term care settings and identify associated critical signs and symptoms.
Apply compassionate communication strategies that acknowledge, reassure, and clarify needs and concerns.
Integrate knowledge of the elder’s abilities and conditions with knowledge of best practices to optimally assist them in care planning and ADLs.
Observe for potential atypical presentation(s) compared to baseline (based on elder information available).
Identify the level of risk and urgency associated with the atypical presentation(s).
Personalize verbal and non-verbal communication and approach (based on elder information available).
Identify and prioritize the most appropriate clinical intervention/action to carry out, based on best practices within scope of practice.
Communicate with specificity and objectivity with the greater care team as a basis for collaborative care planning.
Course Content:
Welcome to LTC
Fundamentals of LTC
Resident Personhood, Bill of Rights & Safety
Resident Abuse & Neglect
Age-Related Changes
Infection Prevention & Control
Teamwork
Common Care Experiences
Communication & Engaging Families in Care
Dementia
Conditions (e.g., Congestive Heart Failure, Osteoarthritis, Parkinson's Disease, Depression)
Acute Deterioration
Pain
End of Life
Activities of Daily Living
Mealtime Experience & Eating Assistance
Oral Care, Bathing & Dressing
Aids & Assistive Devices
Skin Care & Continence
Mobility & Falls
Sleep & Activity
Learning Experience(s) & Activities:
Choose your own adventure story (meta-narrative of healer’s journey)
90 Simulacra (Short skill building simulations)
21-24 Simulations (Full cases)
53-56 eLearning Modules (vary: 5-30 minutes per module)
35 Sensory Observation System (SOS) Acute Deterioration Game Sims
Plus one- or two-page resources, quizzes, mini-games, and other activities
Assessment: This is a completion-based certificate with summative assessment (pre and post cases). Learners must achieve a passing score of 90%-100% on each learning activity to successfully complete this course.
Estimated Learning Effort: 30 Hours