Building Skills for Success: Frontline Workers

EMC is a unique Canadian not-for-profit organization dedicated to helping manufacturers grow and become more competitive. Our education, training and development programs build excellence at all levels and every stage of a career.

The learner has successfully completed a blended learning path designed to build essential skills related to quality assurance, problem solving, communication, adaptability and resilience. The learner has successfully completed several applied learning activities.

Course Content

• Skills for Success
• Quality assurance
• Problem Solving
• Collaboration
• Communication
• Adaptability
• Resilience

Learning Outcomes

• Understand and develop Skills for Success
• Develop problem solving skills
• Strengthen interpersonal communication skills
• Enhance collaboration
• Build adaptability and resilience

Minimum Requirements

• Attended all required training
• Actively participated in facilitated training sessions
• Complete all required self-directed e-learning components
• Complete all applied learning and group activities

Estimated effort time: 16 hours

EMC updates learning content on a regular basis. Version: 2024-1

November 3rd - November 24th 2025