What are the implications of your individual negotiation style?
Dissecting negotiation: the anatomy of the process
The seven essential steps in negotiation, and the consequences of missing any one of them
Defining negotiation “success”
How you can improve your success rate
Developing negotiation skills: strategy development skills; communication skills; creativity skills; assessment skills; drafting skills
Redirecting negotiation through reframing
Building and managing a negotiating team
Overcoming obstacles: strategies for avoiding traps and phenomena that lead to impasse
Key questions for negotiators
Working with clients: the challenges in representative negotiation
Three special circumstances in which negotiations occur: negotiating with the mediator; negotiating with government; negotiating in the shadow of the court
Negotiating challenges that arise in specific practice areas
In order to obtain the Certificate, the learner must:
Approximately 35 hours of learning effort, spread over multiple weeks.