Needs Assessment: Foundations

The earner of this microcredential can successfully complete the initial stages of a needs assessment interview, including: appropriate use of verbal and non-verbal communication, strong listening skills, establish rapport and build the working alliance, gather appropriate information, demonstrate questioning skills, and appropriately explain confidentiality.

Issuer	Nova Scotia Career Development Association
Issued On	1764936000
Expires	-

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Assessing a client's needs is usually our initial focus with our clients, and it continues throughout our work with them. The information gathered will inform decision-making and next steps. Learning relevant to this microcredential includes communication skills, establishing a rapport, strategies for effective questioning, explaining confidentiality and its limits, and the needs assessment interview/conversation. \n\n### Assessment\n\nEarners have completed an assignment that involves recording the first 10 minutes of a simulated needs assessment with a client (portrayed by a coworker, family member, etc.). This involves demonstrating communication skills (non-verbal, verbal, and listening), building the working alliance (including introducing themselves and explaining confidentiality), and needs assessment skills (questioning, relevant information-gathering).\n\nEarners have completed a self-evaluation of their recording, and both are submitted to the assessor for evaluation and feedback.\n\nThe assessor will evaluate the demonstration of these skills based on the rating scale; 1. Further development required, 2. Meets expectations, 3. Meets and exceeds expectations, or N/A for not applicable.\n\nThe following skills are assessed on the above rating scale:\n\n1. Non-verbal communication skills\n2. Listening skills\n3. Verbal communication skills\n4. Working alliance\n5. Needs assessment skills\n\n### Estimated learning effort\n\n10 hours\n________________________________________________\n![NSCDA Logo](https://factory.cancred.ca/c/htmltemplate/image/STKY4Wa1WPQZaEYB4/STN7XHa1WPQZaFUUT \"NSCDA Logo\")\n\n[**Learn more about NSCDA**](https://nscda.ca/)","id":"https://factory.cancred.ca/v1/badge/_/STN5MFa1WPQZaFU0T/criteria.html?v=2.0&c_id=2743412cd3bc8edae7dc4ae44d06fde2cfb156538b0c526af1a8045cda943fa2"},"alignment":[{"type":["Alignment"],"targetUrl":"https://cdpc-cedc.ca/our-profession/national-competency-profile/","targetName":"The National Competency Profile for Career Development Professionals","targetDescription":"The National Competency Profile for Career Development Professionals (National Profile) is a curation of competencies from the Competency Framework that details and describes effective performance, knowledge, understanding, and abilities for ALL Career Development Professionals regardless of role/setting."}],"type":["Achievement"],"name":"Needs Assessment: Foundations","id":"https://factory.cancred.ca/obv3/achievements/STN5MFa1WPQZaFU0T?cid=2743412cd3bc8edae7dc4ae44d06fde2cfb156538b0c526af1a8045cda943fa2&lang=en","image":{"id":"https://factory.cancred.ca/obv3/images/badge/2743412cd3bc8edae7dc4ae44d06fde2cfb156538b0c526af1a8045cda943fa2","type":"Image"},"tag":["effective-questioning","establish-rapport","needs-assessment"],"inLanguage":"en","description":"The earner of this microcredential can successfully complete the initial stages of a needs assessment interview, including: appropriate use of verbal and non-verbal communication, strong listening skills, establish rapport and build the working alliance, gather appropriate information, demonstrate questioning skills, and appropriately explain confidentiality."},"type":["AchievementSubject"],"identifier":[{"hashed":true,"salt":"kpUDtffL7Y","identityType":"emailAddress","type":"IdentityObject","identityHash":"sha256$cbef4af7d756b69a078e69d554284ca18041b2b54afd2cdba64c1a8744e6370e"}]},"validFrom":"2025-12-05T12:58:03Z","type":["VerifiableCredential","OpenBadgeCredential"],"proof":[{"cryptosuite":"eddsa-rdfc-2022","created":"2026-02-09T17:08:53Z","proofPurpose":"assertionMethod","type":"DataIntegrityProof","verificationMethod":"did:key:z6MkiR693WsoXKsYTpb6Peg6VY33xpPnbiogtt9ktX31Skw1#z6MkiR693WsoXKsYTpb6Peg6VY33xpPnbiogtt9ktX31Skw1","proofValue":"z3QEpRGDvZnM2jkK1gbidEis8eAaAZ2gz6vyLrzU1zyYiHf9cXuQHbZ6wimXnvMdTWxae1icyJsLZtSz52szLiXW2"}],"issuer":{"email":"training@nscda.ca","description":"NSCDA: on the cutting edge of best practices, innovation, industry standards and professional certification for career development professionals.","id":"did:key:z6MkiR693WsoXKsYTpb6Peg6VY33xpPnbiogtt9ktX31Skw1","image":{"id":"https://factory.cancred.ca/obv3/images/issuer/STKY4Wa1WPQZaEYB4","type":"Image"},"otherIdentifier":[{"identifier":"STKY4Wa1WPQZaEYB4","type":"IdentifierEntry","identifierType":"systemId"}],"url":"https://nscda.ca/","type":["Profile"],"name":"Nova Scotia Career Development Association"},"@context":["https://www.w3.org/ns/credentials/v2","https://purl.imsglobal.org/spec/ob/v3p0/context-3.0.3.json","https://purl.imsglobal.org/spec/ob/v3p0/extensions.json"],"credentialStatus":{"type":"1EdTechRevocationList","id":"https://factory.cancred.ca/obv3/revoked/STKY4Wa1WPQZaEYB4/STN5MFa1WPQZaFU0T"}}